The Junior Learner Intern role at Absa Home Loans Collections is a hybrid position situated in Johannesburg. It offers a unique opportunity for young, tech-savvy individuals to engage in a comprehensive learning program, thereby contributing to both personal and organizational growth. This one-year internship is designed to equip participants with practical experience in customer interaction.
Absa, a bank with over a century of rich history, is dedicated to empowering Africa's future. This internship is part of the bank’s commitment to nurturing talent and innovation, providing participants with exposure to various facets of home loan collection processes. The program is structured to enhance skills through targeted training objectives.
Interns will be expected to:
- Exhibit strong customer service and problem-solving capabilities.
- Demonstrate organizational skills with an emphasis on attention to detail and follow-up.
- Work effectively within a team, displaying excellent listening and communication skills.
- Maintain professionalism and courtesy under pressure.
- Show initiative and a proactive approach in their tasks.
Interns will receive exposure to the Home Loans Collections area over a 12-month period, requiring a commitment to complete the on-the-job training.
Applicants must meet the following criteria:
- Be aged between 18-30 years.
- Be a South African citizen or permanent resident.
- Possess a completed degree or equivalent NQF level 7 qualification.
- Be proficient in English and computer literate.
- Be unemployed and not registered with any other learnership or internship.
- Demonstrate flexibility, self-motivation, and teamwork abilities.
Successful candidates will receive a monthly stipend throughout the internship. Participants will benefit from continuous mentoring and training aimed at supporting personal and professional development.
Applicants should submit a detailed CV, including copies of certificates, identity card, and proof of address. The recruitment process includes online occupational assessments, a clear credit check, and verification of references with previous employers. Absa Bank Limited is an equal opportunity employer, and in compliance with the Employment Equity Act, preference will be given to candidates from designated groups. The application process is competitive, and not all positions advertised may be filled.
